Refund Policy

Last updated 14 November 2026

Reservation deposit

You can reserve a van in stock on swissvans.com by paying a £500 reservation deposit by card. The van is then marked as reserved and held for you.

The deposit is refundable

The £500 deposit is refundable. If you change your mind, contact us and we will refund the full deposit to the card you paid with. Refunds are made by Swiss Vans Ltd to the original payment card; how long the money takes to reach your account depends on your card issuer.

If we cannot supply the van

If the van you reserved is no longer available, or we cannot complete the sale for any reason, the deposit is refunded in full.

If you go ahead

If you buy the van, the deposit is taken off the price you pay. Your reservation does not commit you to buy.

How to ask for a refund

Call or email us using the details below and quote the van and the name you reserved it under.

Contact us

Swiss Vans Ltd, Gees Yard, Coychurch Road, Bridgend, CF31 3AP
Phone: 01656 674620
Email: info@swissvans.com