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Renault Vans Dealers
Renault Vans Dealers

Renault Vans Dealers

Renault van dealers play a crucial role in supporting businesses across the UK with their commercial vehicle needs. These specialized dealerships offer a comprehensive range of Renault vans, from compact city models to spacious cargo carriers, catering to diverse business requirements. With a network of Renault vans dealers spread throughout the country, finding approved Renault vans and expert support has become more accessible than ever for entrepreneurs and fleet managers alike.

When it comes to acquiring and maintaining commercial vehicles, Renault van dealers provide more than just a place to purchase. They offer a wide array of services, including Renault vans finance options, leasing solutions, and extensive warranty coverage. Additionally, these dealerships serve as hubs for Renault vans parts and maintenance, ensuring that businesses can keep their vehicles on the road and running efficiently. Whether looking for Renault vans for sale or seeking reliable after-sales support, these dealerships are equipped to meet the unique demands of commercial vehicle owners. Find A Renault Dealer 

Renault Vans Dealers

Renault offers a diverse range of commercial vehicles designed to meet the varied needs of businesses across different sectors. From compact city vans to spacious cargo carriers, Renault’s commercial vehicle lineup provides solutions for tradesmen, caterers, shopkeepers, and various other professionals.

How to Choose a Renault Van Dealer

Renault’s commercial vehicle range includes several key models:

  1. Renault Kangoo: A small van suitable for city-based deliveries and small businesses.
  2. Renault Trafic: A medium-sized van that strikes a balance between cargo capacity and maneuverability.
  3. Renault Master: A large van designed for businesses requiring substantial cargo space and payload capacity.

Each model is available in multiple configurations, including panel vans, crew vans, and passenger vans, with various wheelbase options to suit different business needs.

Key features and benefits

Renault’s commercial vehicles offer a range of features and benefits that cater to the demands of modern businesses:

  1. Versatility: The vans are configurable in numerous versions, allowing businesses to adapt them to their specific professional activities.
  2. Comfort and practicality: Renault has focused on creating comfortable and flexible interiors, with features like mobile office capabilities and ample storage space.
  3. Efficient powertrains: The range includes both diesel and electric options, with the Trafic and Master models offering efficient diesel engines and new all-electric E-Tech variants.
  4. Impressive cargo capacity: For example, the Trafic van offers load volumes of up to 8.9 cubic meters in its largest configuration, with a maximum payload capacity of up to 1,145kg for diesel models.
  5. Advanced technology: Renault vans come equipped with modern features such as the openR link multimedia system, which includes Google built-in services for enhanced connectivity and convenience.
  6. Safety features: The vans incorporate various safety technologies, including park assist, blind spot warning, and rear-view cameras.

Comparison with competitors

Renault’s commercial vehicles compete with several prominent brands in the market:

  1. Trafic vs. competitors:
    • The Renault Trafic competes against the Ford Transit Custom and Volkswagen Transporter.
    • It stands out with its comfortable, car-like driving experience and impressive real-world fuel economy.
    • The Trafic offers the joint-longest loading length in the mid-size van sector, alongside its sister van, the Nissan NV300.
  2. Master vs. competitors:
    • The Renault Master competes in the large van segment with its impressive range of up to 285 miles in the E-Tech electric version.
    • It offers a payload capacity of up to 1,625 kg and a towing capacity of 2,500 kg, making it competitive in its class.
  3. Kangoo vs. competitors:
    • The Renault Kangoo shares a platform with the Mercedes-Benz Citan, offering similar capabilities but with distinct styling and features.
    • It provides loading bay volumes of up to 4.6 cubic meters and payloads of up to 800kg, making efficient use of its compact size.

While Renault vans offer numerous strengths, it’s worth noting that some competitors may provide higher payload ratings in certain models. Additionally, older versions of Renault vans had lower safety ratings, though this has been addressed in newer models.

Renault’s commitment to innovation has led to the development of electric versions of their commercial vehicles, with the Kangoo, Trafic, and Master all available in E-Tech electric variants. This focus on electrification positions Renault as a forward-thinking option for businesses looking to reduce their environmental impact while maintaining operational efficiency.

Locating Renault Vans Dealerships

Finding the right Renault van dealership has become easier than ever with the availability of online tools and a widespread network of authorized dealers across the UK. These dealerships offer a comprehensive range of services, from sales to after-sales support, ensuring that businesses can find the perfect commercial vehicle to meet their needs.

Online dealership locator tools

Renault has simplified the process of finding nearby dealerships through their online locator tool. This user-friendly feature allows potential customers to search for Renault van dealers in their vicinity quickly and efficiently. To use this tool, one simply needs to enter their postcode or allow the website to access their current location. The search results provide a list of nearby dealerships, complete with contact information and addresses.

For instance, customers can find Renault dealerships in various locations across the UK, including:

  1. Renault London West (Brentford)
  2. Renault Dealer & Repairs in Bolton, Greater Manchester
  3. Renault Cardiff
  4. Renault Dealer & Repairs in Croydon, Surrey
  5. Renault Dealer & Repairs in Enfield, Middlesex

These are just a few examples from the extensive network of Renault van dealerships spread throughout the country. The online locator tool also allows users to search by distance, making it convenient to find the nearest dealership that suits their location and preferences.

Importance of choosing an authorized dealer

Opting for an authorized Renault van dealer has several advantages that can significantly benefit businesses in the long run. Authorized dealers offer a range of assurances and services that unofficial sellers may not provide:

  1. Genuine Parts and Accessories: Authorized dealers use only authentic Renault parts and accessories, ensuring the longevity and performance of the vehicle.
  2. Trained Technicians: These dealerships employ factory-trained technicians who are well-versed in the intricacies of Renault commercial vehicles.
  3. Warranty Coverage: Purchasing from an authorized dealer often comes with comprehensive warranty coverage, providing peace of mind to business owners.
  4. Access to Latest Models: Authorized dealers have direct access to the latest Renault van models, including electric variants, allowing businesses to choose from a wide range of options.
  5. Financing Options: Many authorized dealers offer flexible financing solutions tailored to the needs of businesses, making it easier to acquire new vehicles.

What to look for in a dealership

When selecting a Renault van dealership, businesses should consider several factors to ensure they receive the best possible service and support:

  1. Range of Services: Look for dealerships that offer a comprehensive suite of services, including sales, maintenance, repairs, and parts supply.
  2. Expertise in Commercial Vehicles: Choose a dealer with specific experience in commercial vehicles, as they will better understand the unique needs of businesses.
  3. Customer Reviews and Reputation: Research online reviews and ask for recommendations to gage the dealership’s reputation for customer service and after-sales support.
  4. Approved Used Vehicle Program: Many Renault dealerships offer approved used vehicles with various benefits, such as:
    • 12 months’ warranty (minimum)
    • 30-day exchange policy
    • 150-point condition check
    • Vehicle history check
  5. Additional Services: Some dealerships may offer extra services like:
    • Complimentary 5-day insurance cover
    • 12 months’ roadside assistance
    • MOT protection (where applicable)
  6. Specialization in Van Conversions: For businesses with specific vehicle requirements, look for dealerships that offer custom van conversions and fittings.
  7. Electric Vehicle Expertise: As Renault expands its electric commercial vehicle range, choose a dealer with knowledge and experience in electric vans if this aligns with your business goals.

By carefully considering these factors and utilizing the online locator tools provided by Renault, businesses can find the ideal Renault van dealership to support their commercial vehicle needs. This ensures access to high-quality vehicles, expert service, and ongoing support throughout the lifecycle of their Renault vans.

Services Offered by Renault Vans Dealerships

Sales of new and used vans

Renault van dealerships offer a comprehensive range of commercial vehicles designed to meet the diverse needs of businesses. From compact city vans to spacious cargo carriers, the Renault van range has been crafted with versatility in mind. Customers can explore options such as the Kangoo, Trafic, and Master, each available in various configurations to suit different professional activities.

For those seeking cost-effective solutions, dealerships provide access to a selection of used and nearly-new commercial vehicles. These pre-owned vans offer great value for money, often coming equipped with hi-tech features and robust safety measures at an affordable price point. To make the purchasing process smoother, Renault dealerships offer flexible finance options, making it easier for businesses to acquire the vehicles they need.

Pricing for new Renault vans starts from competitive rates:

These prices typically exclude VAT and metallic paint, allowing businesses to customize their vehicles according to their specific requirements.

Maintenance and repair services

Renault van dealerships provide a wide array of maintenance and repair services to keep commercial vehicles in optimal condition. They offer specific maintenance plans based on the vehicle’s age, type, and condition, ensuring that each van receives exactly what it needs.

Service options include:

  1. Essential Service: Performed annually, this includes key safety checks, Castrol oil and filter replacement, performance upgrades, and a vehicle health check.
  2. Full Service: Recommended every 24 months, this comprehensive service includes everything in the Essential Service plus cabin and air filter replacements.
  3. Model-specific services: Tailored maintenance plans for different Renault van models and mileage requirements.

Dealerships also provide MOT services, bodywork repairs, and ongoing maintenance to address wear and tear. Renault-trained technicians use original Renault parts, ensuring high-quality repairs and maintenance. All parts and labor come with a 1-year warranty, providing peace of mind to business owners.

To enhance customer convenience, many dealerships offer additional services such as:

Customization options Renault Vans Dealers

Renault van dealerships understand that different businesses have unique requirements. As such, they offer a range of customization options to tailor vans to specific professional needs. These options include:

  1. Exterior design modifications
  2. Interior fittings
  3. Custom conversions
  4. Accessories installation

Whether it’s for tradesmen, caterers, or shopkeepers, Renault vans can be configured in numerous versions to adapt to various professional activities. The dealerships work closely with customers to ensure that the vehicle’s layout and features align perfectly with their business operations.

Additionally, Renault has expanded its range to include electric commercial vehicles, catering to businesses looking for environmentally friendly delivery options. This commitment to innovation allows dealerships to offer both traditional and electric variants of popular models, providing customers with a wider range of choices to suit their operational and sustainability goals.

By offering this comprehensive suite of services, Renault van dealerships position themselves as one-stop shops for businesses seeking reliable, customizable, and well-supported commercial vehicles. From the initial purchase to ongoing maintenance and customization, these dealerships strive to meet the evolving needs of their commercial customers.

Financing Options for Renault Vans

When it comes to acquiring a Renault van for business purposes, customers have several financing options to choose from. These options cater to different needs and preferences, allowing businesses to select the most suitable method for their financial situation.

Lease vs. Buy Considerations Renault Vans Dealers

Deciding whether to lease or buy a Renault van has a significant impact on a business’s finances and operations. Each option has its own set of advantages and considerations.

Buying a Renault van offers several benefits:

  1. Freedom of ownership: The vehicle belongs to the business, allowing for trade, sale, or swapping at any time.
  2. No mileage restrictions: Businesses can use the van without worrying about exceeding mileage limits.
  3. Maintenance flexibility: Owners can maintain the van according to their standards without incurring penalties.
  4. No additional payments: After the initial purchase, there are no ongoing monthly payments.
  5. Capital allowances: Businesses can claim capital allowances against the purchase, potentially lowering income tax bills.

However, buying a van also has some drawbacks:

  1. Upfront costs: A significant amount of money is required upfront, which may impact cash flow.
  2. Depreciation: Vans typically lose value over time, affecting the overall investment.

Leasing a Renault van provides an alternative with its own advantages:

  1. Fixed monthly rentals: Predictable monthly payments make budgeting easier.
  2. Access to new vehicles: Businesses can drive brand new vans every few years.
  3. No depreciation costs: Lessees don’t bear the burden of the van’s decreasing value.
  4. Optional maintenance packages: Some lease agreements include routine servicing and maintenance.
  5. No ownership risks: Leasing removes depreciating assets from the company’s balance sheet.

Available Financing Plans Renault Vans Dealers

Renault offers various financing options to suit different business needs:

  1. Personal Contract Purchase (PCP): A flexible option that allows customers to choose between owning the vehicle, financing a new one, or returning it at the end of the agreement.
  2. Hire Purchase (HP): A traditional financing method where customers own the vehicle at the end of the agreement.
  3. Contract Hire (CH) and Personal Contract Hire (PCH): Leasing options for businesses and private individuals, respectively.
  4. Subscription: A flexible, online solution that allows customers to experience their chosen vehicle with included insurance, servicing, tax, and breakdown cover.

These financing plans typically range from 24 to 60 months, with subscription options available for 3 to 24 months.

Special Offers and Promotions Renault Vans Dealers

Renault and its dealerships frequently provide special offers and promotions to make their vans more accessible to businesses:

  1. Competitive deals: Many Renault dealerships, such as Bristol Street Motors and Evans Halshaw, strive to offer the most competitive deals on new Renault vans.
  2. Flexible payment plans: Dealerships often design payment plans specifically for Renault vans to make them more affordable.
  3. Customer service: Many dealerships emphasize high-quality customer service to assist businesses in finding the right van and financing option.
  4. Renault Pro+ services: This program offers smart, personalized services for commercial vehicle customers, including fleet management solutions and flexible servicing options.
  5. Warranty coverage: Renault light commercial vehicles come with a three-year warranty package, including unlimited mileage during the first 24 months.

By offering these diverse financing options and promotions, Renault aims to provide businesses with the flexibility and support they need to acquire and maintain their commercial vehicles effectively. Whether opting for ownership or leasing, businesses can find a solution that aligns with their financial goals and operational requirements.

After-Sales Support and Customer Care

Renault has established a comprehensive after-sales support and customer care system to ensure that van owners receive top-notch service throughout their ownership experience. This commitment has led to Renault achieving its best-ever performance in the Auto Express Driver survey for Dealer Aftersales Service Satisfaction, securing the top position for the first time.

Warranty Coverage Renault Vans Dealers

Renault offers a robust warranty package for its commercial vehicles. New Renault vans come with a 3-year warranty from the date of first registration. During the first 24 months, there is no mileage limitation. After this period, the warranty extends up to a total of 100,000 miles or 3 years, whichever comes first.

The warranty covers the cost of repair or replacement of defective parts to address material, assembly, or manufacturing defects recognized by the manufacturer. It also includes coverage for consequential damage resulting from the principal defect. Renault, in consultation with the relevant network member, decides whether to repair or replace any faulty part.

To maintain warranty validity, customers must:

  1. Ensure the Warranty & Service Sheet shows the correct registration date
  2. Have work carried out by an authorized Renault Network member
  3. Present the Driver’s Handbook with completed service sheets
  4. Comply with Renault’s recommended servicing schedule

Roadside Assistance Renault Vans Dealers

Every new Renault van comes with 3 years of roadside assistance as standard. Renault Assistance is a vehicle-based membership, covering anyone driving the Renault with the owner’s permission. This service provides:

  1. On-the-spot repairs where possible
  2. Towing to the nearest Renault garage when necessary
  3. Mobility solutions to enable journey continuation

When assistance is required in the UK, customers can call 0800 085 8005 or 0333 202 3005. In the event of a road traffic accident, there’s a dedicated Renault Accident Support Line (RASL).

After the initial 3-year period, customers can renew their coverage with Renault Xtra Assistance, which offers various levels of protection:

  1. Renault Xtra Assistance: Includes roadside rescue or home start, with a 10-mile tow to a garage (limited to 5 call-outs per year)
  2. Renault Xtra Assistance Unlimited: Provides coverage for breakdowns anywhere with unlimited towing within the UK and unlimited call-outs
  3. Renault Xtra Assistance Premier: Offers a hire car or alternative transport to continue the journey, or hotel accommodation while the vehicle is being repaired

Customer Feedback and Satisfaction Renault Vans Dealers

Renault has made significant strides in improving customer satisfaction, particularly in its after-sales service. In the 2016 Auto Express Driver survey, Renault achieved an impressive 94.4% customer satisfaction rate for their overall sales experience at dealerships.

Key improvements noted in the Driver Power aftersales attributes include:

  1. Enhanced communication regarding work progress and costs
  2. Increased technical knowledge of workshop employees
  3. Industry-leading helpfulness and attitude of dealership personnel

To further enhance customer experience, Renault has redefined its UK Services and Quality division, introducing two new departments: Total Customer Experience (TCE) and After Sales. These initiatives aim to drive positive customer experiences throughout the business and its dealer network.

While Renault has made significant progress in customer satisfaction, some isolated negative experiences have been reported. These include delays in roadside assistance response times and challenges with diagnostic services for electric vehicles. Renault continues to work on addressing these issues to maintain its high standards of customer care across all aspects of its after-sales support.

Conclusion Renault Vans Dealers

Renault van dealerships play a crucial role in supporting businesses with their commercial vehicle needs. These dealerships offer a wide range of services, from sales of new and used vans to maintenance, repairs, and customization options. They also provide various financing plans, making it easier for businesses to acquire the vehicles they need. The extensive network of authorized dealers across the UK ensures that businesses can find expert support and genuine Renault parts wherever they are.

The commitment of Renault to customer satisfaction is evident in their comprehensive after-sales support and warranty coverage. With roadside assistance and flexible servicing options, Renault strives to keep businesses on the move. This dedication has resulted in high customer satisfaction rates and improved performance in industry surveys. As Renault continues to innovate, including the development of electric commercial vehicles, businesses can count on their van dealerships to provide ongoing support and solutions tailored to their evolving needs.

FAQs Renault Vans Dealers

  1. Is a van considered a commercial vehicle? A van is not automatically classified as a commercial vehicle. It depends on its primary use. If the van is primarily used for business purposes, it is typically regarded as a commercial vehicle.
  2. Does the Renault Trafic qualify as a commercial vehicle? Yes, the Renault Trafic, first introduced in 1980 by the French automaker Renault, is a light commercial van.
  3. What services are included in a Renault A service package? The Renault A service, also known as the Essential Service, includes several key safety inspections to ensure your Renault remains in optimal condition. This service package features Castrol oil and oil filter replacements, any necessary performance enhancement upgrades, a comprehensive vehicle health check, and a wash and vacuum. It is recommended to have this service annually.
  4. How can I contact Renault UK technical support? For technical support, you can reach Renault UK by phone at 0344 335 0000 or engage with their customer service team via Live Chat on their website.