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Rental FAQ
How do I book a van or get a quotation?
You can get daily and weekly rental prices here. For 3-month and 12-month deals, please call us.
Are there any costs to cancelling or amending a booking?
You’re free to cancel or amend pay-on-arrival bookings as you like. However, for pre-paid reservations and 3- 12-month deals, a fee will be charged for changes and/or cancellations.
Is there a deposit payable?
Every booking requires a damage deposit. This is payable in the branch at collection.
Will my card be charged when a booking is made?
For pre-paid bookings, yes. For pay-on-arrival bookings, your card won’t be charged until to visit the branch, however please bear in mind that pre-paid bookings are often cheaper.
What methods of payment does Swiss Vans accept?
All major cards are accepted, and rentals can also be paid in cash. The damage deposit must be paid on a card.
What Paperwork will I require?
1. A full driving licence
a. UK customers must include the printed endorsement record or the code obtained from the DVLA website for all named drivers with details of all endorsements.
b. Driving licences printed with non-Roman characters(i.e., licences in Arabic, Japanese, Cyrillic,etc.) must be complemented by an International Driving Permit.
b. Driving licences printed with non-Roman characters(i.e., licences in Arabic, Japanese, Cyrillic,etc.) must be complemented by an International Driving Permit.
2. A valid photo ID (passport, ID card, driving licence).
3. Another form of ID that proves your address, e.g., a utility bill or bank statement dated within the last 3 months. No mobile bills or credit card statements.
Can someone else pay for me?
100% no. The deposit must be made in the driver’s name and on the driver’s card.
Who can drive the vehicle?
You can add extra drivers between the ages of 25-65 for a small charge, typically £10 a day.
What if I need to keep the vehicle longer / it’s overdue?
Simply call the branch to see if you can extend the hire.
