Imagine you’re driving your van, cruising through the highway with the wind in your hair and the open road ahead. Suddenly, a flat tire brings your journey to a screeching halt. And just like that the bright and sunny day turns frustrating and uncertain.
We’ve all been in such situations, where the unexpected twists of the road wreak havoc on our plans and test our resilience. It is in scenarios like these that roadside assistance serves as a guardian angel. Be it a flat tire, a dead battery, or keys locked up inside the car, these services offer swift solutions, emergency towing, and even on-the-spot repairs.
Beyond the immediate relief, roadside assistance brings peace of mind as you know help is just a phone call away. As one of the leading van leasing companies in Europe, Swiss Vans goes beyond providing reliable vehicles and offers a host of valuable add-on services including comprehensive roadside assistance.
What is Roadside Assistance?
Roadside assistance is a service offered by automotive allies, insurance providers, and leasing companies to help drivers in cases when they encounter an issue with their vehicle while on the road. It generally involves a host of emergency services, turning unforeseen vehicular challenges into manageable inconveniences.
Such sudden breakdowns can prove highly troublesome no matter if you’re on a tight delivery schedule, traveling with your family, or out on a solo adventure. But with roadside assistance, you get a comprehensive safety net knowing that such issues can be taken care of with just a phone call. Simply contact the service provider and let them know the issue you’re facing and help will be on its way at the earliest.
What Services are Included with Roadside Assistance?
Roadside assistance services generally include-
One of the most helpful services included in roadside assistance is towing. In case of a car or van breakdown, the service provider will arrange the towing facility to take your vehicle to the nearest repair shop. This eliminates the need for the driver to find a nearby towing service on their own and ensures the vehicle is in the hands of professionals who can correctly diagnose and repair the issue.
More importantly, if you’ve ever hired emergency towing services, you might know how expensive they can be. There’s generally a flat fee along with a per-mile fee for the distance the recovery vehicle has traveled to reach your location and the distance the vehicle is towed. So, roadside assistance also proves highly cost-effective.
Dead battery is another common automotive issue, especially in the winter months. If you are out on the road and your van’s battery dies, roadside assistance can come to your rescue and eliminate the need for you to search for a nearby garage. The service typically includes a battery jumpstart service, wherein qualified professionals will visit your location to resolve the issue.
Once your battery is provided the necessary power for kick-starting the van, you can be well on your way towards your destination. The on-the-spot solution can save a significant amount of time and also ensures you’re not left stranded in the middle of the highway with a dead van battery.
Flat Tire Assistance
Nothing dampens your spirit while on the road like a flat tire does. Even if you’ve got a spare tire, it is a struggle to change the tire on your own. And matters will only get more exasperating in adverse weather conditions. You can eliminate all of these hassles with roadside assistance.
Simply call the service provider and the professionals will reach your location to offer timely assistance, be it simply changing the tire or even offering a spare one. So, you can rest assured you’ll resume the journey promptly without wasting a lot of time.
Locking yourself out of the van when you’re far from home can be frustrating. In such cases, we often get online and search for a nearby mechanic or a locksmith who can get us out of this quandary. But you might know such emergency services cost a lot of money, and plenty of times, it is not easy to find someone close to your location.
Roadside assistance can come to your rescue in such situations as well, providing you with prompt access to your van. No matter if you’ve lost your keys or locked them inside the vehicle, the service ensures you can continue your journey without spending a lot of money or wasting a lot of time.
There are instances where you run out of fuel while on the road. While it is easy to find a nearby gas station within the city, it can sometimes be a challenge when you’re traveling to a remote location. Roadside assistance can take care of this situation as well.
You can contact the service provider and let them know that you’re stranded on the road with an empty fuel tank. The service provider will dispatch a service vehicle with some amount of fuel to your location. The fuel would be enough to get you to the nearest fast station.
Not all of us have the knowledge or experience to repair minor electrical or mechanical issues in our vehicles. And even such minor issues can sometimes result in breakdowns. Roadside assistance generally comes with on-the-spot repair assistance to take care of such problems.
Be it a faulty spark plug, a blown fuse, or any other minor issue that has resulted in a breakdown or just not allowing the vehicle to function as it should, the repair service can prevent any significant impact on your travel plans.
Emergency Towing, Extrication, and Winching
While we never want to think about getting into accidents on the road, it is definitely something we should always be prepared for. In case of such accidents or even severe vehicle breakdowns, emergency towing becomes a critical service. Roadside assistance ensures that your vehicle is towed to a designated location or repair facility as quickly as possible.
Even in cases where the vehicle is stuck in a ditch, snow, or mud, some roadside assistance programs can also cover the cost of extrication or winching to free the vehicle.
Why Consider Roadside Assistance?
Here are some firsthand accounts that highlight the crucial role roadside assistance can play in your journeys-
“As a commercial van driver, time is money. If it wasn’t for roadside assistance, a recent breakdown in the middle of the night would have disrupted my tight delivery schedule. Within 15 minutes, my van was towed to a nearby garage and the issue was swiftly resolved. The service significantly minimized the downtime and I completed the delivery just in time. For commercial vehicles, roadside assistance is not just a service but a critical business partner.” – Robert M.
“For small construction contractors like us, roadside assistance has been a reliable companion for years. Van breakdowns used to mean logistical nightmares but the swift response from trusted service providers ensures our drivers are back on the road in no time. The convenience of having a dedicated service for my fleet has saved me both time and money. Roadside assistance is an investment every transportation-based business should consider.” – Charles P.
“Roadside assistance is such a lifesaver! I was stranded with a flat tire in the pouring rain without a spare. All it took was a phone call and a friendly technician reached my location in no time. He swiftly replaced the tire and I was able to resume my journey in less than an hour. Would recommend this service to everyone.” – Carla B.
“Wanted to spend the long weekend with friends at a remote location away from the hustle and bustle of the city. But on the way to the destination, the van’s battery died and it had us all worried. But roadside assistance arrived with a spare and fixed it in record time. Their preparedness and speed were impressive. Always grateful for their support on the road.”- Ethan K.
“It can be stressful and frightening when you’re stranded late at night with engine trouble. Thankfully, I had opted for roadside assistance with my leased van and help arrived sooner than I expected. They quickly towed my vehicle to a nearby garage to fix the issue. They made this potentially scary situation feel manageable. Thank you for the reassurance and professionalism.” – Olivia M.
Opt for Swiss Vans’ Roadside Assistance
Swiss Vans has been in the business of car and van leasing and sales for over 30 years. Over the years, we’ve built a strong network across Europe which enables us to offer world-class services to each of our customers. We have an extensive network of service providers, ensuring road assistance coverage in a wide geographic area.
If you’re on the road and need any assistance, contact our team and we’ll get in touch with a service provider closest to your location to ensure help reaches you at the earliest. Our customers would agree our services have been top-notch and been only improving with time. Opt for roadside assistance from Swiss Vans for a worry-free driving experience.